01 Who We Are
bingojili Casino ("bingojili", "we", "us", "our") operates the online gaming platform accessible at bingojili.vip. bingojili is the data controller responsible for the personal data of players and visitors who use the bingojili platform in the Philippines.
This Privacy Policy applies to all personal data collected through the bingojili website, mobile platform, customer support channels, and any other touchpoint through which you interact with bingojili. It applies to registered players, prospective players, and general visitors to the bingojili platform.
If you have questions about how bingojili handles your personal data, you may contact our Data Protection Officer (DPO) at the details provided in Section 15 of this policy.
02 Data We Collect
bingojili collects the following categories of personal data, depending on how you interact with the platform:
| Category |
Examples |
When Collected |
| Identity Data |
Full legal name, date of birth, government ID number, nationality |
Registration & KYC verification |
| Contact Data |
Email address, Philippine mobile number, residential address |
Registration & account updates |
| Financial Data |
GCash account name, Maya account, bank account name and number (last 4 digits only), transaction history |
Deposits, withdrawals & KYC |
| Gaming Data |
Game history, bet amounts, win/loss records, session duration, bonus usage |
During platform use |
| Technical Data |
IP address, device type, browser type, operating system, login timestamps |
Automatically on access |
| Communications Data |
Support chat transcripts, email correspondence, feedback submissions |
When you contact support |
| Verification Documents |
Copies of government-issued IDs, proof of address, selfie with ID |
KYC process |
bingojili does not intentionally collect sensitive personal information (as defined under RA 10173) beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law.
03 How We Collect Data
bingojili collects personal data through the following means:
- Directly from you โ when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions.
- Automatically โ through cookies, web beacons, and server logs when you access the bingojili platform. This includes your IP address, device identifiers, and browsing behavior on our platform.
- From third-party service providers โ including payment processors (GCash, Maya, Philippine banks), identity verification services, and fraud detection providers, who may share data with us as part of their service delivery.
- From publicly available sources โ such as government databases or credit reference agencies, where permitted by Philippine law and necessary for KYC or AML compliance.
04 Legal Basis for Processing
bingojili processes your personal data on the following legal bases under the Data Privacy Act of 2012 (RA 10173):
- Contractual necessity โ processing required to create and manage your bingojili account, process
deposits and withdrawals, and deliver gaming services you have requested.
- Legal obligation โ processing required to comply with Philippine laws, including the Anti-Money Laundering Act (AMLA), the Data Privacy Act (RA 10173), and any applicable PAGCOR regulatory requirements.
- Legitimate interests โ processing necessary for fraud prevention, platform security, responsible gaming monitoring, and improving the bingojili user experience, where such interests are not overridden by your rights.
- Consent โ where you have given explicit consent for specific processing activities, such as receiving promotional communications from bingojili. You may withdraw consent at any time without affecting the lawfulness of prior processing.
Where bingojili relies on legitimate interests as a legal basis, we conduct a balancing test to ensure our interests do not override your fundamental rights and freedoms. You may request information about any such balancing test by contacting our DPO.
05 How We Use Your Data
bingojili uses your personal data for the following purposes:
- Account management โ creating, maintaining, and securing your bingojili account, including password resets and login verification.
- Identity and age verification โ confirming that you are at least 21 years of age and that your identity matches the information provided during registration, as required by Philippine gaming regulations.
- Payment processing โ facilitating deposits and withdrawals through approved Philippine payment methods including GCash, Maya, and bank transfers.
- Regulatory compliance โ fulfilling our obligations under Philippine AML laws, PAGCOR requirements, and tax reporting obligations.
- Fraud prevention and security โ detecting, investigating, and preventing fraudulent activity, money laundering, and unauthorized account access.
- Responsible gaming โ monitoring gaming behavior to identify signs of problem gambling and administering self-exclusion, deposit limits, and cooling-off periods.
- Customer support โ responding to your inquiries, resolving disputes, and improving our support services.
- Marketing communications โ sending you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time.
- Platform improvement โ analyzing aggregated, anonymized usage data to improve bingojili's games, features, and user experience.
06 Sharing Your Data
bingojili does not sell your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis and under appropriate data processing agreements:
- Payment service providers โ GCash, PayMaya/Maya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your deposits and withdrawals.
- Identity verification providers โ licensed KYC and AML screening services that assist bingojili in verifying player identities and screening against sanctions lists.
- Game software providers โ licensed third-party game studios and live dealer operators whose games are available on the bingojili platform. These providers may receive anonymized session data necessary to deliver their games.
- IT and infrastructure providers โ cloud hosting, cybersecurity, and platform maintenance providers who process data on bingojili's behalf under strict contractual obligations.
- Regulatory and law enforcement authorities โ PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where disclosure is required by law or court order.
- Professional advisors โ lawyers, auditors, and accountants who provide professional services to bingojili, subject to confidentiality obligations.
We never share your data with: third-party advertisers, data brokers, social media platforms for targeting purposes, or any entity outside the scope described above. Any request to share your data beyond these categories requires your explicit prior consent.
07 Cookies & Tracking Technologies
bingojili uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:
| Cookie Type |
Purpose |
Can Be Disabled? |
| Strictly Necessary |
Session management, login authentication, security tokens. Required for the platform to function. |
No โ essential for operation |
| Functional |
Remembering your language preferences, game settings, and display preferences. |
Yes โ via browser settings |
| Analytics |
Aggregated, anonymized data on how players navigate the bingojili platform, used to improve user experience. |
Yes โ via cookie preferences |
| Security |
Fraud detection, bot prevention, and suspicious activity monitoring to protect your bingojili account. |
No โ required for security |
You can manage cookie preferences through your browser settings. Note that disabling functional or analytics cookies may affect your experience on the bingojili platform. bingojili does not use third-party advertising cookies or cross-site tracking technologies.
08 Data Security
bingojili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
- Encryption in transit โ all data transmitted between your device and bingojili servers is encrypted using TLS 1.2 or higher.
- Encryption at rest โ sensitive personal and financial data stored on bingojili servers is encrypted using AES-256 or equivalent standards.
- Access controls โ personal data is accessible only to bingojili staff and contractors who require it to perform their duties, under strict role-based access controls and confidentiality agreements.
- Two-factor authentication โ bingojili supports and encourages the use of two-factor authentication (2FA) on player accounts to prevent unauthorized access.
- Regular security audits โ bingojili conducts periodic security assessments and penetration testing to identify and remediate vulnerabilities.
- Incident response โ in the event of a personal data breach, bingojili will notify affected players and the National Privacy Commission (NPC) within the timeframes required by RA 10173.
While bingojili takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your bingojili login credentials and for notifying us immediately if you suspect unauthorized access to your account.
09 Data Retention
bingojili retains personal data for the following periods, after which data is securely deleted or anonymized:
- Active account data โ retained for the duration of your bingojili account and for a minimum of 5 years after account closure, as required by Philippine AML regulations.
- Transaction records โ retained for a minimum of 5 years from the date of each transaction, in compliance with the Anti-Money Laundering Act.
- KYC documents โ retained for a minimum of 5 years after the end of the business relationship, or longer if required by a regulatory investigation.
- Support communications โ retained for 2 years from the date of the last interaction, unless the matter is subject to ongoing dispute or legal proceedings.
- Marketing consent records โ retained for the duration of your consent and for 1 year after withdrawal of consent, as evidence of compliance.
- Technical and log data โ retained for up to 12 months for security and fraud detection purposes, then deleted or anonymized.
Where retention beyond these periods is required by law, court order, or regulatory instruction, bingojili will retain the relevant data for the period specified and notify you where practicable.
10 Your Rights Under RA 10173
As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bingojili:
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Right to Access
You may request a copy of the personal data bingojili holds about you, along with information about how it is being processed.
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Right to Rectification
You may request correction of inaccurate or incomplete personal data. You can update basic account information directly in your bingojili account settings.
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Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to bingojili's legal retention obligations.
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Right to Object
You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to bingojili's overriding legal grounds.
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Right to Data Portability
You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider where technically feasible.
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Right to Lodge a Complaint
If you believe bingojili has violated your data privacy rights, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of these rights, contact bingojili's Data Protection Officer at the details in Section 15. We will respond to all verified requests within 15 business days as required by RA 10173. We may need to verify your identity before processing your request.
11 Children's Privacy
bingojili's platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. bingojili does not knowingly collect personal data from individuals under the age of 21.
If bingojili discovers that personal data has been collected from a person under 21 years of age, the associated account will be immediately suspended, all data will be deleted, and any deposits will be returned to the payment source. If you believe a minor has registered on bingojili, please contact our support team immediately.
21+ Only. Account holders are responsible for ensuring that no person under 21 years of age accesses their bingojili account. Please keep your login credentials secure and never share them with minors.
12 Cross-Border Data Transfers
bingojili primarily processes and stores personal data within the Philippines. In some cases, data may be transferred to or processed by service providers located outside the Philippines โ for example, cloud infrastructure providers or international game software suppliers.
Where such transfers occur, bingojili ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under RA 10173. These safeguards may include:
- Data processing agreements incorporating standard contractual clauses approved by the National Privacy Commission.
- Transfers to countries or organizations recognized as providing an adequate level of data protection.
- Your explicit consent to the transfer, where required.
You may request information about the specific safeguards applicable to any cross-border transfer of your data by contacting our DPO.
13 Third-Party Links
The bingojili platform may contain references to third-party services such as payment providers. bingojili is not responsible for the privacy practices of third-party platforms. When you interact with a third-party service โ for example, completing a GCash transaction โ you are subject to that provider's own privacy policy.
bingojili recommends that you review the privacy policies of any third-party services you use in connection with your bingojili account. bingojili does not endorse or make any representations about the data practices of third-party providers.
14 Changes to This Policy
bingojili may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. Material changes will be communicated to registered players via email or an in-platform notification at least 7 days before the changes take effect.
The "Last updated" date at the top of this policy indicates when it was most recently revised. We encourage you to review this Privacy Policy periodically. Your continued use of the bingojili platform after the effective date of any revision constitutes your acceptance of the updated policy.
15 Contact & Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by bingojili, please contact our Data Protection Officer:
bingojili Data Protection Officer
General Support:
[email protected]
Live Chat: Available 24/7 via the bingojili platform
Response time: Within 15 business days for formal data subject requests
If you are not satisfied with bingojili's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the supervisory authority responsible for enforcing RA 10173.